When outsourcing airframe maintenance, what are airlines looking for, from an IT perspective, from their MRO provider? Whether understanding turn times, analytics, or general feedback. Do they think about one integrated solution, or multiple best-of-breed systems? How do airlines think when making key decisions for MRO? This panel discussion will bring together leading airlines and MRO providers to discuss the challenges, approaches to decision making, and the ability to build trust in the relationship.
Moderator: Phil Bathurst, President and CEO, Aspire MRO
Panelists:
Rick Uber, Managing Director Airframe Maintenance, Delta Air Lines
Kemal Ibragic, Director MRO, American Airlines
Speaker TBC
With the industry facing a skills shortage and looking for more engineers, MROs need to maintain standards of service delivery to customers with limited resources. How can MROs use technology to do things smarter? How can technology become a force multiplier? How can practical use of technologies, including applications of AI/ML, enhance productivity and processes, and utilise the people we do have to be more efficient, to deliver and meet customer expectations?
Chair: Robert Mather, Vice President, Aerospace and Defense Industries, IFS
Azul Conecta’s Artificial Intelligence Program (ConectAI) - Luiz Sergio Barbosa Junior, Innovation and New Business Manager, Azul Air*
Title TBC - Joe Pergola, Digital Technology, Tech Ops Project Manager, United Airlines and Diana Santiago, Aviation Program Manager/FAA Liaison, Wilson Technology
ATA Auto Coder: Challenges, Approaches, Success and ROI - Barry Lott, Director, Aircraft Records and Maintenance Reliability, Southwest Airlines and Cameron Byrd, CEO, AIXI
Make Machine-Learning and Predictive Maintenance Part of Your Daily Operation - Laura Garnett, Executive Director, Digital Tech Ops Portfolio, The Boeing Company
Increasingly, many airline and MRO evaluations of new IT systems seem to prefer a holistic approach from one key-supplier versus disparate suppliers. This session considers integration through the digital thread (moving through data flows and connections between OEM, operator, MRO, other stakeholders such as lessors and suppliers, and back again). The integration, implementation, and the value case benefits of different philosophies will be reviewed. Do MRO iT systems adequately address return conditions, maintenance life extensions and reliability enhancements? Do the aircraft OEMs produce AMM / IMC flexibly feeding MRO iT systems and at what subscription cost? Some multinational airline brands have rationalised multiple Air Operator Certificates (AOCs) based in several countries via centralised maintenance management which uses one MRO iT system, replacing many. Overall, how can we make systems more user friendly and enhance integration with other systems, and what is the true value case?
Chair: TBC
Digitization - Can MRO IT Go Truly Paperless? - Vikas Kudyar, Product Manager, The Boeing Company
Condor Case Study: More Efficient Aircraft Technical Defect Management in Day of Operation for Flight Crews, Maintenance Managers and MCCs - Mirko Lang, Senior Business Consultant, FLYHT/CrossConsense GmbH
Digitalization and Optimization in Aviation Manufacturing, Repair & Overhaul - Matthew Emery (MRAeS), Product Manager, Honeywell
TBC